Uses of the ITU Managerial Competencies

The ITU sees the Managerial Competencies as a developmental tool both for individual staff members and for the organization as a whole.

For Individual Staff Members

For individual staff members, the competencies provide an opportunity to prepare for a promotion to management, to assess individual development of competencies and plan for professional development. Managers and their supervisors may also choose to use the competencies as part of performance planning or as an opportunity to get feedback from staff who report to them on how well they are practicing the managerial competencies.

For the ITU Organization

For the ITU, the competencies provide a useful tool for communicating the organization’s expectations of managers, in hiring and orienting managers, in writing position descriptions for managerial positions, and in planning activities and professional development for ITU managers.

Tools for Using the Competencies

• Management competency planning grid which staff or managers can use to quickly assess areas where they are already competent or where they want to focus their development efforts.
• Matrix of resources that staff can use to help them develop the competencies.
• Bank of questions for use in hiring interviews that focus on the managerial competencies.
• Sample position descriptions and performance plans that show the integration of selected managerial competencies.